PCM transforms data into powerful business insights and supporting analytics to identify profit upside opportunities that are often overlooked by traditional analysis.
We focus on immediate opportunities to grow existing customer, product and service profitability – without significant investment or disruption to business operations.
PCM combines over 20 years best practice experience with sophisticated analytics to pin-point genuine profit upside opportunities.
Many PCM Profit Optimisation Programs feature the following elements, which are customised to meet specific business needs, objectives and capabilities :
- Cost to Serve Analysis
- Pricing Optimisation
- Benefits Realisation
- Performance Benchmarking
- Dashboard Reporting
As a general rule, our programs yield between 1.5% to 3% of gross revenue upside, annually.
That is, organisations with say $200M in annual turnover can expect to realise between $3M and $6M per annum, as a direct result of a PCM engagement !
Benefits of a PCM Profit Optimisation Program:
- Specific initiatives that can be implemented now, to capture incremental profit, based on known variations.
- An understanding of true customer, product and service profitability, when all costs are taken into account.
- Alignment between customer / client pricing and service offer to their lifetime value and commitment.
- Incremental profitability that can be generated by applying internal best practices and behaviours.
- Upside tracking and reporting that can be validated with financial results, to drive transparency and personal accountability.
- Transition of PCM knowledge to the business, in the form of diagnostics, reporting tools and program management.